| 1000 |
Generic web service error |
An unhandled exception has occurred |
Retry 2–3 times over 5 minutes. Contact support if it persists. |
| 1001 |
Access denied |
Invalid client certificate or API token |
Ensure proper authorization or request access. |
| 1003 |
Required field validation error |
Missing required field |
Populate the missing field (e.g. 1003: paymentMethod). |
| 1004 |
Conditional field validation error |
Conditional field missing or empty |
Refer to API Reference for conditional field requirements. |
| 1005 |
Input field value validation error |
Syntax or format is invalid |
Review expected datatype and syntax. |
| 1006 |
Unexpected field submitted |
Field not part of API model |
Remove unsupported fields from the request. |
| 1007 |
Defined limit exceeded |
Exceeded max resource limit (e.g., webhook endpoints) |
Update or delete existing resources. |
| 1100 |
Generic web service error |
Unhandled exception |
Retry. Contact support if needed. |
| 1101 |
Resource not found |
Resource does not exist |
Ensure resource is created before using. |
| 1102 |
Invalid quote |
Missing quote for order commit |
Generate a valid Quote ID. |
| 1103 |
Quote expired |
Quote expired before commit |
Regenerate quote ID. |
| 1104 |
Payment update not supported |
Payment already created |
Delete and recreate the payment. |
| 1105 |
Payment cannot be cancelled |
Payment in workflow or irrevocable |
Contact support. |
| 1107 |
Customer not found |
Invalid or unregistered customer ID |
Register or correct the customer ID. |
| 1108 |
Duplicate settlement currency |
Same currency used multiple times in batch |
Remove duplicate currency entries. |
| 1109 |
Settlement currency not determined |
Missing default or specified currency |
Provide default or specify in request. |
| 1110 |
Extra settlement currency provided |
Currency not in original batch |
Match payment and batch currencies. |
| 1111 |
Insufficient holding balance |
Not enough funds for transaction |
Add funds or change settlement method. |
| 1112 |
Currency not supported |
Unsupported currency |
Use a supported currency. |
| 1113 |
Payments added to committed/deleted batch |
Batch is not modifiable |
Create a new batch. |
| 1114 |
Duplicate currency pair |
Duplicate currency pair in quote request |
Ensure each pair is unique. |
| 1115 |
Unsupported currency + payment method |
Combination not supported |
Use a supported combination. |
| 1116 |
Invalid payment method |
Not recognized or unsupported |
Use a valid payment method. |
| 1117 |
Invalid remittance type |
Unsupported remittance type |
Specify a valid remittance type. |
| 1118 |
Remittance type mismatch |
Not valid for the given context |
Verify remittance type for region/currency/etc. |
| 1120 |
Primary webhook cannot be deleted |
Multiple webhooks exist |
Delete secondary webhooks first. |
| 1206 |
Empty batch |
No payments in batch |
Add valid payment before quoting/committing. |
| 1207 |
Inconsistent fixed amount |
One payment differs in fixed amount |
Standardize fixed amount for currency pair. |
| 1209 |
Exceeds debit limit |
Order exceeds debit limit |
Adjust amount or settlement method. |
| 1210 |
Settlement method not configured |
Method not set up for customer |
Contact support or use a different method. |
| 1211 |
Below minimum amount |
Amount too small |
Increase amount or use a different currency. |
| 1212 |
Exceeds maximum amount |
Amount too large |
Adjust payment method, amount, or currency. |
| 1213 |
Currency not holding-enabled |
Currency not eligible |
Use a different currency. |
| 1217–1219 |
Instruction/commit errors |
Instruction generation failed |
Contact Convera support. |
| 1222 |
FAB validation failed |
FAB service input error |
Review and correct input fields. |
| 1223 |
Invalid country code |
Not ISO 3166 alpha-2 or unsupported |
Provide a valid code. |
| 1224 |
Multiple payments in restricted batch |
Not allowed (e.g., Dodd-Frank) |
Create a new batch. |
| 1225 |
Non-Dodd-Frank payment in disclosure |
Disclosure request invalid |
Submit a Dodd-Frank payment first. |
| 1226 |
Invalid SWIFT format |
SWIFT code must be 8 or 11 alphanumeric |
Correct format. |
| 1229 |
PO boxes not allowed |
For Canadian addresses |
Remove PO boxes. |
| 1230 |
Duplicate batch |
Batch ID already used |
Submit a unique batch ID. |
| 1236 |
Duplicate Payment in Batch |
The payment id is duplicated in the batch |
|