Email Templates

As an admin, you have the capability to generate various templates tailored to distinct use cases by utilizing a variety of system-supported placeholders.

Order Deliver Notification

The template must be named 'Order Delivery Notification,' and you can utilize the following placeholders for configuring the template.

Note: Use placeholders as described below

Use ORDER_ID where you want to have order number
Use ITEMS where you want to have order items per line i.e. Product Name: xxx / Sku: yyy, Qty: 1
Use SHIPPING_DATE where you want to have order shipping date
Use SHIPPING_AMOUNT where you want to have order shipping amount
Use TRACKING_NUMBER where you want to have order tracking number
Use SHIPPING_ADDRESS where you want to have customer shipping address

Order Notification Email Template Place Holders

This document outlines all the unique placeholders used across the Order Confirmation, Order Completion, and Order Cancellation templates. These placeholders are dynamically replaced with the relevant data when the email notifications are sent to customers.

Common Placeholders Across All Templates:

These placeholders are used in all notification templates, regardless of the order status (confirmation, completion, or cancellation).

[STORE_LOGO] Description: The logo of the store.
[DOMAIN_NAME] Description: The domain name of the store.
[STORE_NR] Description: The unique identification number of the store.
[ORDER_NR] Description: The unique order number assigned to the customer's order.

Order Confirmation (Processing) Specific Placeholders:

These placeholders are used in the Order Confirmation email, which is sent when the order is being processed.

[ORDER_DATE] Description: The date when the order was placed.
[ORDER_ITEMS_HTML] Description: A list of the items in the order in HTML format.
[SHIPPING_ADDRESS_NAME] Description: The name of the person receiving the order.
[SHIPPING_ADDRESS_LINE1] Description: The first line of the shipping address.
[SHIPPING_ADDRESS_LINE2] Description: The second line of the shipping address (if applicable).
[BILLING_ADDRESS_NAME] Description: The name of the person associated with the billing address.
[BILLING_ADDRESS_LINE1] Description: The first line of the billing address.
[BILLING_ADDRESS_LINE2] Description: The second line of the billing address (if applicable).
[CURRENCY_SIGN] Description: The currency symbol for the store's currency (e.g., $, €).
[ORDER_SUB_TOTAL] Description: The subtotal of the order before taxes and shipping costs.
[ORDER_SHIPPING_TOTAL] Description: The total cost of shipping for the order.
[TAX] Description: The tax amount applied to the order.
[ORDER_TOTAL] Description: The total amount for the order, including taxes and shipping costs.
[CBP_LOGO] Description: The logo of the (CBP).

Order Completion (Shipped) Specific Placeholders:

These placeholders are used in the Order Completion email, which is sent when the order has been shipped.

[SHIPPED_ITEMS_HTML] Description: A list of the items that have been shipped in HTML format.
[CUSTOMER_NAME] Description: The name of the customer who made the purchase.

Order Cancellation Specific Placeholders:

These placeholders are used in the Order Cancellation email, which is sent when an order is canceled.

[PRODUCT_NAME] Description: The name of the product that was part of the canceled order.
[SKU_NR] Description: The SKU (Stock Keeping Unit) number of the canceled product.